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International data transfer
Children
Changes to this Privacy Policy
State privacy rights notice
Effective as of July 28, 2024
This Privacy Policy describes how Vitamin Shots LLC. (“Vitamin Shots”, “we”, “us” or “our”) handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website https://Thevitaminshots.com (“Site“), as well as through social media, our marketing activities, our live events, and other activities described in this Privacy Policy (collectively, the “Services“).
California Notice at Collection: See the State Privacy Rights Notice below for important information about your rights under the California Consumer Privacy Act.
Personal information we collect
Information you provide to us. Personal information you may provide to us through the Services includes:
- Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, and phone number.
- Profile data, such as the username and password that you may set to establish an online account on the Site, and any other information that you add to your account profile.
- Pregnancy-related data, such as due date and pregnancy status (whether you are trying, not trying, expecting or just had a baby).
- Communications data, based on our exchanges with you, including when you contact us through the Site, social media, or otherwise.
- Transactional data, such as information relating to or needed to complete your orders on or through the Site, including order numbers and transaction history.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- Payment data needed to complete transactions, including payment card information or bank account number.
- Promotion data, including information you share when you enter a competition, promotion, or complete a survey. Please note that if you participate in a sweepstakes, contest, or giveaway through the Service, we may ask you for your contact data to notify you if you win, to verify your identity, and/or to send you prizes. In some situations, we may need additional information as a part of the entry process, such as a prize selection choice. These sweepstakes and contests are voluntary. We recommend that you read the rules and other relevant information for each sweepstakes and contest that you enter.
Third-party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:
- Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
- Private sources, such as data providers, social media platforms, and data licensors.
- Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
- Marketing partners, such as joint marketing partners and event co-sponsors.
- Third-party services (such as Apple or Google) that you use to log into, or otherwise link to, your Vitamin Shots account. This data may include your username, profile picture, and other information associated with your account on that third-party service that is made available to us based on your account settings on that service.
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Site, our communications, and other online services, such as:
- Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Site, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
Cookies and similar technologies. Some of our automatic data collection is facilitated by the following technologies.
- Cookies, which are small text files that websites store on user devices and that allow web servers to record users’ web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both “session cookies” that are deleted when a session ends, “persistent cookies” that remain longer, “first party” cookies that we place (used to recognize your computer or mobile device when it revisits our Sites and to store certain information from your current session to deliver a more personalized shopping experience) and “third party” cookies that our third-party business partners and service providers place.
- Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.
- Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
- Session-replay technologies, such as those provided by FullStory, that employ software code to record users’ interactions with the Services in a manner that allows us to watch and analyze visual reconstructions of those user sessions. The replays may include users’ clicks, mobile app touches, mouse movements, scrolls, and keystrokes/key touches during those sessions. These replays help us diagnose usability problems and identify areas for improvement. You can learn more about FullStory at https://www.fullstory.com/legal/privacy-policy and you can opt-out of session recording by FullStory at https://www.fullstory.com/optout/.
- Chat technologies, such as those provided by Intercom, that employ cookies and software code to operate the chat features that you can use to communicate with us through the Service. We and such third-party providers may access and use information about webpages visited on our website, your IP address, your general geographic information (e.g., city, state), and other personal information you share through online chats for the purposes described in this Privacy Policy.
For more information, see our Cookie Notice. We will store a record of your preferences with respect to the use of those technologies in connection with the Site.
Data about others. We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.
How we use your personal information
We may use your personal information for the following purposes:
Service delivery, which may include using your personal information to:
- provide and operate the Service
- establish and maintain your Vitamin Shots user profile
- remember devices from which you have previously logged in
- discern whether you are logged in when you visit password-protected areas of the Site
- provide support for the Service, and respond to your requests, questions, and feedback
- communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages
- Categories of personal information involved
- Contact data
- Profile data
- Communications data
- Transactional data
- Payment data
Security, which may include using your personal information to:
- enable security features of the Service, such as by sending you security codes via email or SMS
- remember devices from which you have previously logged in
- communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages
- Categories of personal information involved
- Contact data
- Device data
- Online activity data
Service personalization, which may include using your personal information to:
- understand your needs and interests
- personalize your experience with the Service and our Service-related communications
- remember your selections and preferences as you navigate the Site
- Categories of personal information involved
- Contact data
- Profile data
- Pregnancy-related data
- Device data
- Online activity data
Direct marketing, which may include using your personal information to:
- send you direct marketing communications (you may opt-out of our marketing communications as described in the Opt-out of marketing section below)
- personalize our marketing communications according to your needs and interests
- monitor your interaction with our communications (such as whether you opened them)
- facilitate your invitations to friends who you want to invite to join the Service
- Categories of personal information involved
- Contact data
- Profile data
- Communications data
- Transactional data
- Marketing data
Interest-based advertising, which may include using your personal information to:
- share aggregated, de-identified, or otherwise anonymized data with third parties, including to promote our business through interest-based advertising on third party channels
- share information about our users with our third-party advertising partners to facilitate interest-based advertising to those or similar users on other online platforms
- allow our third-party advertising partners to collect information about your interaction with the Site, our communications, and other online services over time and use that information to serve online ads that they think will interest you
- Categories of personal information involved
- Contact data
- Device data
- Online activity data
SMS Marketing and Support, which may include using your personal information to:
- send you text notifications for your order (including abandoned checkout reminders), text marketing offers, transactional texts, and requests for reviews. We use information stored in a cookie to save information about your cart for future use and determine whether it has been abandoned.
- share opt-in data with our messaging partners and service providers, for the sole purpose of enabling and operating our text messaging program
- Categories of personal information involved
- Contact data
- Transactional data
- Marketing data
Promotions and contests, which may include using your personal information to:
- administer promotions and contests
- communicate with you about promotions or contests in which you participate
- Categories of personal information involved
- Promotion data
- Contact data
- Profile Data
- Communications data
Service analytics, which may include using your personal information to:
- analyze your usage of the Service in an aggregated, de-identified, and/or anonymized form
- improve the Service
- improve the rest of our business
- help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails. For more information, see our Cookie Notice.
- Categories of personal information involved
- Device data
- Online activity data
Compliance with law and co-operation with authorities, which may include using your personal information to:
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities
- audit our internal processes for compliance with legal and contractual requirements or our internal policies
- prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft
- cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in behavior that is illegal or harmful to other users, including suspected fraud, or situations involving potential threats to the physical safety of any person
- Categories of personal information involved
- Any and all data types relevant in the circumstances
Protection and enforcement of rights, which may include using your personal information to:
- protect our, your, or others’ rights, privacy, safety or property (including by making and defending legal claims)
- enforce the terms and conditions that govern the Service and/or Site
- prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft
- Categories of personal information involved
- Any and all data types relevant in the circumstances
Data sharing in the context of corporate events, we may share certain personal information in the context of actual or prospective corporate events – for more information, see How we share your personal information below.
- Categories of personal information involved
- Any and all data types relevant in the circumstances
To create aggregated, de-identified and/or anonymized data from your personal information by removing information that makes the data identifiable to you. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
- Categories of personal information involved
- Any and all data types relevant in the circumstances
Further uses, in some cases, we may use your personal information for further uses, in which case we will ask for your consent.
- Categories of personal information involved
- Any and all data types relevant in the circumstances
How we share your personal information
We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.
Affiliates. Our corporate parent, subsidiaries, and affiliates, for their use consistent with this Privacy Policy.
Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, consumer research and website analytics).
Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Stripe or PayPal, who may use your payment data in accordance with their privacy policies. Their privacy policies may be found at https://stripe.com/privacy (for Stripe) and https://www.paypal.com/us/webapps/mpp/ua/privacy-full(for PayPal).
Advertising partners. Third-party advertising companies for the interest-based advertising purposes described above.
Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.
Business and marketing partners. Third parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
Linked third-party services. If you log into the Service with, or otherwise link your Service account to, a social media or other third-party service, we may share your personal information with that third-party service. The third party’s use of the shared information will be governed by its privacy policy and the settings associated with your account with the third-party service.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Parties to corporate events. We may disclose personal information in the context of actual or prospective corporate events (e.g., investments in Vitamin Shots, financing of Vitamin Shots, or the sale, transfer or merger of all or part of our business, assets or shares), for example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor, or assignee of Vitamin Shots as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.
Your choices
In this section, we describe the rights and choices available to all users. Users who are located in certain U.S. states, Canada, and the United Kingdom can find additional information about their rights below.
Access or update your information. If you have registered for an account with us through the Site, you may review and update certain account information by logging into the account.
Opt-out of marketing communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
Cookies. For information about cookies employed by the Service and how to control them, see our Cookie Notice.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com. We respond to the Global Privacy Control signal for California residents, as described further in the State Privacy Rights Notice.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Linked third-party platforms. If you choose to connect to the Service through your social media account or other third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.
Delete your content or close your account. You can choose to delete certain content through your account. If you wish to request to close your account, please contact us.
Other sites and services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications, or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications, and online services you use.
Security
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
International data transfer
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
Children
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Site or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.
How to contact us
- Email: Support@thevitaminshots.com
State privacy rights notice
Except as otherwise provided, this section applies to residents of California, Virginia, and Colorado, and other states to the extent they have privacy laws in effect and applicable to us that grant their residents the rights described below, including the California Consumer Privacy Act (“CCPA“), the Virginia Consumer Data Protection Act (“CDPA“), and the Colorado Privacy Act (“CPA“) (collectively the “State Privacy Laws“).
This section describes how we collect, use, and share Personal Information of residents of these states and the rights these users may have with respect to their Personal Information. Please note that not all rights listed below may be afforded to all users and that if you are not a resident of one of these states listed above, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it.
For purposes of this section, the term “Personal Information” has the meaning given to “personal data”, “personal information” or other similar terms in the State Privacy Laws and does not include information exempted from the scope of the State Privacy Laws. In some cases, we may provide a different privacy notice to certain categories of residents of these states, such as job applicants residing in California, in which case that notice will apply instead of this section.