Privacy Policy — TVS Wellness

Last updated: 26 August 2026

The Vitamin Shots (“we,” “our,” “us”) develops and operates the TVS Wellness mobile application (the “App”). This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices and rights you have. By using the App, you agree to the practices described here.

1. Who We Are

TVS Wellness is operated by The Vitamin Shots. If you have questions about this policy or your data, contact us using the details in Section 12.

2. Information We Collect

Account information. Name, email address, and password (stored encrypted, never in plain text) when you register. If you sign in with Apple or Google, we receive the name and email your account provider shares with us.

Profile and fitness information you provide. Age, sex, height, weight, fitness goals, activity level, dietary preferences, and dietary restrictions or allergies you tell us about.

Nutrition and meal data. Meals you log, ingredients and recipes you save, and photos you submit to our AI meal-scanning feature along with the calorie and macronutrient estimates generated from them.

Workout and progress data. Workouts completed, sets and reps logged, challenge participation and completion, streaks, and progress photos you choose to upload — including photos submitted to our posture or form-check feature.

Purchase and subscription data. Your subscription tier and status, renewal dates, and transaction history. Payments are processed entirely by Apple App Store or Google Play — we never receive, see, or store your card number, bank details, or full payment credentials.

Communications. Messages you send to support, and your responses to in-app surveys or feedback prompts.

Device and usage data. Device type, operating system version, app version, crash logs, and general usage patterns (which features you open, how often), collected to keep the App working and to improve it.

Location. We do not collect precise GPS location. If a future feature requires it, we will update this policy and ask for your permission first.

3. How We Use Your Information

We use your information to:

• Create and maintain your account
• Generate personalized workout plans, nutrition targets, and challenge recommendations based on the profile information you provide
• Operate the AI-powered meal-scanning and posture/form-check features
• Track and display your progress, streaks, and challenge history within the App
• Process and manage your subscription through Apple or Google
• Award store credit, rewards, or trial extensions you qualify for under our promotions
• Send you service-related communications (account, billing, challenge or reward notifications)
• Send you optional marketing communications, only if you opt in, and always with an unsubscribe option
• Diagnose technical problems, fix bugs, and improve app performance
• Detect and prevent fraud, abuse, or violations of our Terms of Service

We do not use your health or nutrition data to make automated decisions that produce legal or similarly significant effects on you.

4. How AI Features Work With Your Data

When you submit a photo to our meal-scanning or posture-check tools, that photo is sent securely to a third-party AI vision service solely to generate your estimated nutrition figures or form feedback. We do not use these photos to train AI models, and we do not share them with advertisers. Photos are retained only as needed to show you your own history within the App, and are deleted if you delete your account.

5. Legal Basis for Processing (EEA/UK Users)

Where applicable, we process your data on the following bases: performance of our contract with you (providing the App’s core features), your consent (marketing communications, optional health data, AI photo features), and our legitimate interests (security, fraud prevention, service improvement) balanced against your rights.

6. Data Sharing and Disclosure

We do not sell your personal information, and we do not share your health, fitness, or nutrition data with advertisers or data brokers.

We share information only with:

• Service providers who process data on our behalf under confidentiality and data-processing agreements — cloud hosting, database infrastructure, AI vision processing, crash/analytics tooling, and push notification delivery
• Apple and Google, solely to process subscription payments and manage your app store account
• Professional advisors (legal, accounting) where necessary
• Law enforcement or regulators, only when required by valid legal process
• A successor entity, if we’re involved in a merger, acquisition, or asset sale — you would be notified before your data is transferred under materially different terms

7. Health Data Specifically

Some information you provide — weight, dietary restrictions, meal logs, workout history — may be considered health-related data under certain laws. We treat this data with the protections described throughout this policy: it is never sold, never shared with advertisers, and never used outside the purpose of operating the App’s features for you.

If the App connects to Apple Health or Android Health Connect, that connection is off by default. Data is only read from or written to those platforms after you explicitly grant permission on your device, for the specific data types you approve, and you can revoke that permission at any time in your device’s system settings — doing so does not delete data already stored in our App, which you can separately request deleted per Section 9.

8. Data Retention

We retain your information for as long as your account remains active, and as needed to provide the App’s features, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we delete or anonymize your personal data within a reasonable period, except where retention is required by law (for example, certain transaction records).

9. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Export your data in a portable format
• Delete your account and associated data
• Withdraw consent for optional processing (marketing, AI photo features) at any time, without affecting the lawfulness of processing before withdrawal
• Object to or restrict certain processing, where applicable law provides this right

To exercise any of these rights, contact us using Section 12. We will respond within the timeframe required by applicable law. You can also delete your account directly within the App under Settings, where available.

10. Data Security

We use industry-standard safeguards including encrypted connections (HTTPS/TLS) for all data in transit, encrypted password storage, access controls limiting who can view your data internally, and regular security review of our infrastructure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security, but we work to protect your information to a high standard.

11. Children’s Privacy

The App is not directed to, and is not intended for use by, anyone under 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly. If you believe a child has provided us information, contact us using Section 12.

12. Contact Us

For any question about this Privacy Policy, to exercise your data rights, or to request account deletion:

Email: support@thevitaminshots.com Business address: 4335 van nuts Blvd #424 Sherman Oaks CA
Postal code: 91403

13. International Users

If you use the App from outside the country where our servers are located, your information will be transferred to, stored, and processed in that country. We take steps to ensure your data receives an adequate level of protection wherever it is processed.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy here with a new “Last updated” date, and for material changes, we will provide additional notice — such as an in-app notification or email — before the change takes effect.